We collect and use personal data only as needed to deliver products to you. We also keep a mailing list to continue to inform you of news and events relating to JCM.
The information we keep may include your name, address, telephone number, email address and other data which may identify you.
What information do we collect?
We collect and hold data when:
- You purchase an item through the online store or make an order in person which must be posted. We use this information to process your order. We do not keep payment information.
- If you contact JCM to make an enquiry. We keep and use this in relation to your enquiry.
- You sign up the newsletter either online or in person. We use these details to send you information about JCM events and news in the format you have requested.
How we use your data
We only use your data in relation to the operation of JCM in the manner you have specified (e.g. to process an order or to send you mailings)
Communicating with you
We send out a newsletter with news offers and events relating only to JCM. You can unsubscribe using the link in any email.
We may also make contact regarding purchases for quality or monitoring purposes only.
Mailing data is maintained through Mailchimp, a secure 3rd party mailings website which is signed up to ‘Privacy Shield’ signalling their commitment to keeping your information secure. PayPal is the chosen payment gateway for the same reasons. I never see your private payment information.
Very occasionally third parties may operate despatch for us. We will only share the minimum information to process your order.
We do not permit these parties to use such information for any other purpose than to perform the services they have been instructed to provide by us. We may also need to disclose your information if required to do so by law.
How we secure, store and retain your data.
JC Middlebrook will use all reasonable endeavours to ensure that you provide personal information in a secure and confidential environment and when the information is no longer needed it will be destroyed or permanently rendered anonymous. To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect.
These procedures are reviewed regularly to ensure your data is kept secure and that we are compliant with legal requirements and your own personal wishes.
Personal or identifiable data retained for as long as reasonable for legal or business purposes. These periods may include time for contract law or similar obligations, and to maintain adequate business and financial records.
Controlling Your Personal Information
We only use your personal information for direct marketing purposes if we have your consent. If you have previously agreed to us using your personal information for direct marketing purposes, you may unsubscribe at any time.
You can find out what data we hold on you by making a ‘Subject Access Request’. Email info(at)jcmiddlebrook.co.uk
We will endeavour to make this information available, subject to identity checks, within 30 days of your request.
Jayne Childs T/A J.C. Middlebrook
Postal Address: The Cottage
Telephone: 07932 591964